Last Updated: December 8, 2025

Platform Conditions & Guidelines

Important conditions and rules for using Menteo

Account Conditions

Account Creation

  • You must be at least 18 years old to create an account
  • One account per person - multiple accounts are prohibited
  • Provide accurate and truthful information
  • Keep your password secure and confidential

Account Responsibility

  • You are responsible for all activity under your account
  • Notify us immediately of any unauthorized access
  • You may not transfer or sell your account

Acceptable Use & Conduct

✓ Acceptable Behavior

  • Professional and respectful communication
  • Sharing knowledge and constructive feedback
  • Honest representation of skills and experience
  • Respecting others' privacy and boundaries
  • Reporting violations of these guidelines

✗ Prohibited Behavior

  • Harassment, bullying, or threatening other users
  • Posting hateful, discriminatory, or offensive content
  • Spam, excessive self-promotion, or commercial solicitation
  • Sharing false, misleading, or fraudulent information
  • Impersonating others or creating fake profiles
  • Scraping, data mining, or automated access without permission
  • Sharing explicit, adult, or inappropriate content
  • Attempting to hack, breach security, or exploit vulnerabilities

Mentorship Conditions

Mentor Responsibilities

  • Provide guidance within your areas of expertise
  • Respond to mentees in a timely manner
  • Maintain professional boundaries
  • Clearly communicate availability and expectations

Mentee Responsibilities

  • Be clear about your goals and expectations
  • Respect your mentor's time and expertise
  • Follow through on commitments and tasks
  • Provide honest feedback and reviews

Cooldown Period

To prevent spam and ensure quality mentorship requests:

  • 12-hour waiting period between mentorship requests
  • Requests expire after 7 days if not accepted
  • Only one active mentorship per mentee at a time

Content & Intellectual Property

Your Content

  • You retain ownership of content you create
  • You grant Menteo a license to display and distribute your content
  • You are responsible for ensuring you have rights to content you share

Respect Intellectual Property

  • Do not post copyrighted material without permission
  • Give proper attribution when sharing others' work
  • Report copyright violations to our team

Enforcement & Violations

Violation Consequences

Violations of these conditions may result in:

  • Warning: First-time minor violations
  • Temporary Suspension: Repeated or moderate violations
  • Permanent Ban: Severe or repeated serious violations
  • Legal Action: Criminal activity or serious harm

Reporting Violations

If you witness violations, report them through:

  • Report button on posts and profiles
  • Contact support@menteo.com
  • Support page contact form

Limitation of Liability

Menteo is a platform that connects users. We are not responsible for:

  • The quality or accuracy of mentorship advice
  • Actions or conduct of other users
  • Content posted by users
  • Outcomes of mentorship relationships
  • Payment disputes between users

Users engage with the platform and each other at their own risk.

Questions About These Conditions?

If you have questions about these conditions and guidelines, please contact us: